Effective Date: January 2021
1. Acceptance of Terms
By accessing or using the www.alchemymultiverse.com website (“the Site”), you agree to comply with these Terms of Service (“Terms”). This includes all features provided by the Site, such as the online shop and online learning services. If you do not agree to these Terms, please refrain from using the Site.
2. Description of Services
Alchemy Multiverse offers the following services:
- Authentication Services: Providing account management and login authentication using Google OAuth, Google Maps, and reCAPTCHA.
- Online Shop: Offering digital and/or physical goods available for purchase.
- Online Learning: Providing access to educational materials, tutorials, or online courses for personal and professional development.
3. User Responsibilities
As a user, you are responsible for:
- Maintaining the confidentiality of your login credentials and all activities under your account.
- Complying with all applicable laws and regulations when using the Site’s services, shop, and educational content.
- Not misusing the services or attempting unauthorized access to our servers or data.
Online Shop Responsibilities:
- Purchasing: When purchasing products from the online shop, you agree to provide accurate and complete billing information. Any fraudulent use of payment methods will result in immediate account suspension and possible legal action.
- Shipping: For physical goods, delivery timeframes will depend on the destination and shipping method. Alchemy Multiverse is not responsible for delays caused by third-party shipping providers.
- Digital Goods: For digital purchases, you will receive access to your items immediately after purchase. All digital goods are non-refundable once downloaded or accessed.
Online Learning Responsibilities:
- Course Access: Online courses and educational materials are provided for individual use only. Sharing access or distributing materials without permission is strictly prohibited.
- Course Conduct: You agree to behave respectfully toward instructors and fellow learners when participating in any interactive parts of the courses (such as forums or Q&A sessions).
- Content Ownership: All content, including videos, text, and other educational materials, remains the intellectual property of Alchemy Multiverse. You may not copy, distribute, or create derivative works from any course content without express permission.
4. Purchasing, Payment, and Refunds (Online Shop and Learning)
Purchases and Payment Terms:
- Payment methods accepted include [list accepted payment options].
- Prices for goods and services are displayed in [currency] and may be subject to change.
- Once a purchase is completed, you will receive an email confirmation.
Refund Policy:
- Physical Goods: You may return physical products within 30 days of receipt, provided they are in their original, unused condition. To initiate a return, contact us at support@alchemymultiverse.com. Shipping costs for returns are the responsibility of the buyer unless the product is defective or an incorrect item was delivered.
- Digital Goods: Due to the nature of digital products, all sales are final, and no refunds will be issued once a download has been completed.
- Online Courses: Refunds for online learning courses will be issued within 14 days of purchase, provided you have not accessed more than 20% of the course materials. Once the course has been accessed beyond this limit, no refund will be offered.
5. Warranties and Limitation of Liability
All services, including authentication, shop purchases, and online learning, are provided “as is” without any warranties of any kind. We do not guarantee the accuracy, completeness, or availability of the content or services.
In no event will Alchemy Multiverse be liable for any damages arising from the use or inability to use the Site, including any loss of data, interruption of services, or any other consequential damages.
6. Dispute Resolution
In case of any disputes arising from your use of the Site or services, such disputes will be resolved through arbitration in accordance with the laws of Ireland. By using this Site, you agree to submit to the jurisdiction of the courts located in Ireland.
7. Age Requirement
The Site and its services, including the online shop and online learning, are intended for users who are at least 13 years of age. Users under the age of 18 may only use the Site with the involvement of a parent or legal guardian.
8. Termination of Service
We reserve the right to terminate or suspend your access to the Site and its services at our sole discretion, particularly in cases where we suspect a violation of these Terms, misuse of services, or fraudulent activity.
9. Intellectual Property
All content, materials, and intellectual property available on the Site, including the online shop products and online learning materials, are owned by Alchemy Multiverse. Unauthorized reproduction, distribution, or modification of any materials is prohibited.
10. Changes to Terms
We may update these Terms from time to time, and such changes will be posted on this page. By continuing to use the Site after any updates are made, you agree to the revised Terms.
11. Contact Information
For any questions regarding these Terms of Service, please contact us at support@alchemymultiverse.com.
