Alchemy Multiverse - Online Shop Terms and Conditions
Effective Date: 12.12.2024
Welcome to Alchemy Multiverse. These terms and conditions govern your use of our website and the purchase of goods through our online store. By using our website and placing an order, you agree to these terms. Please read them carefully.
1. General Information
1.1. Alchemy Multiverse is a business registered in Ireland.
1.2. Our website, www.alchemymultiverse.com, is operated for the purpose of providing information about our products and services, as well as facilitating online purchases.
1.3. You must be at least 18 years old to make a purchase on this site. By placing an order, you confirm that you meet this requirement.
2. Products and Pricing
2.1. All products listed on the website are subject to availability.
2.2. We make every effort to display accurate product descriptions, prices, and images. However, minor variations may occur. In case of discrepancies, you are entitled to return the product as outlined in Section 6.
2.3. Prices are displayed in Euros (€) and include VAT where applicable. Shipping costs are calculated separately and will be shown during checkout.
2.4. We reserve the right to adjust prices, discontinue products, or update details without prior notice.
3. Orders
3.1. When you place an order, you will receive a confirmation email. This email acknowledges receipt of your order but does not constitute acceptance of your order.
3.2. A binding contract is formed when we dispatch the product(s) to you and confirm dispatch via email.
3.3. We reserve the right to cancel an order if:
The product is unavailable.
There is an error in pricing or product description.
Payment cannot be processed successfully.
4. Payment
4.1. Payments can be made using the methods specified on the website during checkout (e.g, credit/debit cards, PayPal, etc.).
4.2. All payments are processed securely. We do not store your payment details.
4.3. Orders will not be processed until payment is received in full.
5. Shipping and Delivery
5.1. We aim to dispatch orders within [insert timeframe] of receiving payment. Estimated delivery times will be provided during checkout.
5.2. Delivery times are estimates and may vary due to external factors beyond our control (e.g, customs delays, courier disruptions).
5.3. Shipping costs and restrictions will be outlined during checkout. Below is an overview of our shipping policy:
5.4. Title to the goods passes to you upon delivery, provided full payment has been received.
6. Returns, Refunds, and Exchanges
6.1. You have the right to cancel your order within 14 days of receiving the goods. This does not apply to perishable, customized, or sealed goods that have been unsealed.
6.2. Custom-made orders, and commissions for jewelry, art, and knitwear cannot be refunded. Please consider this carefully before placing your order.
6.3. Earrings cannot be refunded or exchanged once the packaging has been opened or if they have been tried on, due to hygiene reasons. Please consider this carefully before making your purchase.
6.4. To initiate a return, please contact us at alchemymultiverse@gmail.com within 14 days
of receiving your order. Items must be returned in their original condition, unused, and with all packaging intact.
6.5. Refunds will be processed within 14 days of receiving the returned items, minus shipping costs unless the item was faulty or incorrectly supplied.
6.6. For faulty or damaged items, please notify us immediately upon receipt. We will arrange for a replacement or refund.
6.7. Please read our return policy carefully before making a purchase or ordering goods to ensure you are aware of these terms.
7. Limitation of Liability
7.1. To the fullest extent permitted by law, Alchemy Multiverse will not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products.
7.2. Our liability is limited to the value of the goods purchased.
8. Privacy and Data Protection
8.1. We collect and process your personal data in accordance with our Privacy Policy, which is available on our website.
8.2. By using our website and placing an order, you consent to this processing.
9. Governing Law
9.1. These terms and conditions are governed by the laws of Ireland.
9.2. Any disputes will be subject to the exclusive jurisdiction of the Irish courts.
10. Changes to Terms and Conditions
10.1. We reserve the right to update these terms and conditions at any time. Changes will be
posted on this page, and the "Effective Date" will be updated accordingly.
10.2. Continued use of the website constitutes acceptance of any changes.
For questions or concerns, please contact us at alchemymultiverse@gmail.com.